Empower Your Clients, Free Up Your Hands As a groomer, your hands are rarely free to grab a pen and diary. Every time the phone rings while you're holding a pair of shears, you’re forced to choose between your art and your admin. GroomSlot’s Customer Portal changes the dynamic, moving your booking process from a series of interrupted phone calls to a seamless, digital experience.
More Than Just a Booking Form While other systems offer a simple form, GroomSlot provides a full Pet Parent Portal. This is a dedicated space for your clients that builds trust and professionalism before they even walk through your door:
- Pet Profile Management: Owners can update their dog’s temperament notes, allergies, and coat condition, so you know exactly what to expect.
- Document Uploads: Tired of chasing vaccine certificates? Clients can snap a photo of their vet records and upload them directly to their profile.
- Self-Service Scheduling: Allow clients to see your real-time availability and book, reschedule, or cancel (within your set policy) without needing to message you on Facebook at 10 PM.
Your Brand, Your Rules The portal is an extension of your salon. You control the services offered, the durations, and the "buffer times" between appointments. Whether you want to approve every request manually or let the system book you solid automatically, GroomSlot adapts to how you want to run your business. See how our booking system stacks up against Tuft.
Why you'll love it
Complete Pet History
Owners manage their own pet data, ensuring you always have the most up-to-date health and temperament notes.
Document Compliance
Easily track and store vaccine records and signed grooming agreements digitally—no more filing cabinets.
Mobile-First Design
Over 80% of bookings happen on mobile. Our portal is "one-thumb simple," making it easy for even your least tech-savvy clients.
Frequently Asked Questions
Will I lose control of my diary?
Not at all. You define your working hours, break times, and which services are available for online booking. You can even set it to "Request Only" so you have the final say on every slot.
Can clients manage multiple pets?
Yes! The portal allows owners to create individual profiles for every dog in their household, making multi-pet bookings fast and easy.
How do clients book online?
You’ll get a unique booking link to put in your Instagram bio, Facebook page, or website. We also include it in every reminder message you send.