Stop Losing Clients to the "Busy Life" Shuffle Pet parents have busy lives. Often, they don't realise six or eight weeks have passed since their last appointment until their dog is heavily matted or uncomfortable. By the time they call you, your diary is full, and they might look elsewhere for an immediate slot. GroomSlot’s Retention Engine eliminates this risk by thinking ahead for both you and your clients.
Predictive Booking & The "Grooming Cycle" You determine how often a service should be booked and GroomSlot does the tracking for you
- Automated "Due Soon" Prompts: If a client hasn't re-booked, the system will notify you, and you can quickly send a WhatsApp/SMS/Email at the press of a button. This message directs the customer straight to your online booking form.
- The "We Miss You" Sequence: If a client hasn't visited in a while, the engine can trigger a special "come back" invitation, helping you recover lost revenue before the client drifts away to a competitor.
Data-Driven Growth Running a salon shouldn't be a guessing game. Our retention tools give you a "bird's-eye view" of your business health. See at a glance who your most loyal "VIP" pets are, identify clients who are "at risk" of leaving, and watch your re-booking rate climb without you sending a single manual text.
Why you'll love it
Increase Lifetime Value
Boost your revenue per client by ensuring they visit more frequently throughout the year.
Bulk sending
You can send all overdue clients a message at the press of a button.
Loyalty Building
Automated birthday wishes and check-ins keep your salon "top of mind" for pet parents.
Frequently Asked Questions
Does this send messages to everyone at once?
No. The engine is "smart." It only contacts clients who haven't already got an appointment in the diary, ensuring you never bother someone who is already booked in.
Can I set different re-book cycles for different services?
Yes. You can customise the "target frequency" for each service. Set a 4-week cycle for tidy ups and a 8-week cycle for full grooms.
Will it feel like spam to my clients?
Not at all. Because the messages are personalised and timed to their pet's specific needs, clients view them as a helpful, premium service rather than marketing.
Can I turn this off for specific clients?
Absolutely. If you have a client who always calls manually or someone you'd prefer not to re-book, you can "Opt-out" any pet profile from the retention engine with one toggle.